Built for scrutiny

Accountability is a system, not a promise.

Certification

ISO 27001

Certified · certificate reference pending

ISO 9001

Certified · certificate reference pending

ACCA Approved Employer

Ref 2000003846 · valid to December 2029

Professional indemnity

Cover in place

Data residency

Under an employment model, your data sits where it already sits — in your own systems. Your embedded team member accesses it as any of your employees would. There is no separate transfer, no Hexa-side copy, and no additional jurisdiction to underwrite.

Client data stays in your own systems and cloud region
Employees access it as your employee would — through your access controls, not ours
No separate Hexa-side copy of your data
Full session logging on all access

Ownership

Named tower lead and engagement manager

Documented escalation matrix

Weekly ops call, monthly service review, quarterly business review

Cross-trained cover on every role

SLAs, published monthly

Query response

Within 24 hours

Reconciliations

Weekly cadence

Reporting

Performance reported, not requested

Co-employment and permanent establishment

This is the first thing a competent buyer's counsel will ask about an embedded-team model. Our position is being formalized with a written legal opinion.

Legal opinion reference — pending. Available on request during diligence.